Privacy Policy

Effective Date: 04/03/25
Last Updated: 04/04/25

At Aurealuxe, we are committed to protecting your privacy and the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website and services.

1. Information We Collect

When you visit our website or make a purchase, we may collect the following information:

Personal Information:
Name
Email address
Shipping/billing address
Payment information (processed securely via third-party platforms)
Phone number (if provided)
Non-Personal Information:
IP address
Browser type and version
Pages visited and time spent on site
Device type and OS
Cookies and tracking data

2. How We Use Your Information

We use the information we collect to:

Fulfill and manage your orders
Process payments securely
Send transactional and promotional emails (with your consent)
Provide customer support
Improve our website, products, and user experience
Comply with legal obligations

3. Cookies & Tracking Technologies

We use cookies and similar technologies to:

Understand user behavior and improve website performance
Customize your shopping experience
Track campaign effectiveness

You can manage or disable cookies in your browser settings.

4. How We Share Your Information

We never sell your information. We may share your data with:

Payment processors (e.g., Stripe, PayPal)
Shipping providers
Marketing platforms (for email delivery or analytics)
Service providers who assist in operating our business

All partners adhere to data protection standards.

5. Your Rights

Depending on your region, you may have the right to:

Access or request a copy of your personal data
Correct or delete your data
Withdraw consent for marketing
Lodge a complaint with a data protection authority

To exercise your rights, email us at privacy@aurealuxecandles.com.

6. Data Security

We use SSL encryption, secure servers, and best practices to protect your data. However, no transmission is 100% secure. We encourage you to use strong passwords and stay alert to phishing.

7. Policy Updates

We may update this Privacy Policy to reflect operational, legal, or regulatory changes. All updates will be posted on this page with a revised effective date.

8. Contact Us

If you have questions about this policy or how your data is handled, please contact:

Aurealuxe
Email: [support@aurealuxecandles.com]